What are the responsibilities and job description for the Watch Officer position at TigerSwan?
Job Overview
Join our dynamic team as a Watch Officer, a vital role dedicated to safeguarding global security interests through vigilant monitoring and strategic oversight. As a Watch Officer, you will ensure the seamless collection, analysis, and dissemination of vital information across multiple domains.
Duties
- Monitor real-time movement of clients through personal monitoring devices· (e.g. smartphone app, GPS and/or GSM Trackers), responding to panic alarm activations and providing emergency assistance.
- Coordinate and support global security operations by providing timely intelligence updates and situational awareness.
- Conduct comprehensive intelligence targeting to prioritize high-value assets and potential adversary activities.
- Lead data collection initiatives across platforms, ensuring accuracy and relevance of intelligence inputs.
- Prepare situation reports and maintain administrative requirements associated with role and responsibilities.
Knowledge & Skills
- 3 years operational experience in a Global Security Operation Center, Fusion Center, Emergency Operation Center, Command and Control Center, or similar security and open-source intelligence center operation.
- Ability to thrive under pressure, remain flexible, and quickly adapt to unforeseen challenges.
- Effective crisis management skills.
- Technical expertise and quick adaptation to new technologies.
- Broad understanding of GPS, cellular and Iridium satellite technologies, software platforms and hardware (Relevant GIS, mapping and tracking software product knowledge is preferred).
- Experience in open-source intelligence collection and analysis
- Excellent analytical, research and investigative skills.
- Proficient in recognizing customer needs and expectations, engaging in client operations, and supporting customer listening initiatives, including call monitoring, to drive quality improvements, error prevention, and operational performance measurement.
- Adept at analyzing and synthesizing quality reports.
- Candidates with the ability to obtain security clearance are preferred.
Pay: From $20.00 per hour
Benefits:
- 401(k) 2% match
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20