Inside Sales Representative

Description

Inside Sales Representative

Essential Duties and Responsibilities

• Lead Qualification
• Contact potential customers via phone, text, or email to assess their interest in solar energy solutions.
• Gather relevant information to determine the lead's suitability for solar products and services.
• Appointment Setting
• Schedule appointments for our solar sales consultants based on lead qualification and availability.
• Utilize a CRM system to manage and track leads/appointments, ensuring accurate and up-to-date information.
• Follow-up on Old Leads
• Re-engage with older leads to identify and renew interest or change in circumstances.
• Implement strategies to revitalize and convert old leads in appointments.
• Customer Relationship Management
• Build and maintain positive relationships with potential customers.
• Provide additional information and address inquiries to enhance the lead’s understanding of our solar offerings.
• Performance Metrics
• Meet and exceed weekly and monthly appointment-setting targets.
• Provide regular reporting/feedback on lead generation, appointment scheduling, and conversion rates.

Requirements

Qualifications and Experience

• 18 years of age with a valid driver’s license
• Criminal/civil background checks and motor vehicle records search will be required in compliance with any applicable laws and regulations.
• Relationship builder who displays a positive, “Can-Do” attitude and delivers excellent customer service.
• Ability to understand and follow directions.
• Clear understanding and ability to enthusiastically promote safe workplace practices and procedures.
• Demonstrated ability to operate in a manner consistent with Tiger Solar’s organizational policies, procedures, and culture.
• Ability to communicate with peers, supervisor, and all other external individuals both effectively and respectfully.
• Strong communication and interpersonal skills
• Previous experience in appointment setting, telemarketing, or a related field is preferred.
• Familiarity with Microsoft Products

Physical Demands and Work Environment

• Capable of lifting items such as office supplies sometimes weighing over 25 lbs. as needed.
• Capable of sitting and operating a computer and related equipment for extended periods
• Able to effectively communicate verbally and in written correspondence with team members and/or customers.
• Able to read and understand various signage, instructions, and related paperwork.
• Able to work outside in various weather conditions for extended periods.
• Able to work in/on confined or uneven areas for extended periods.