TigerWash Site Manager- Ruckersville

Description

The TigerWash Manager is responsible for overseeing the day-to-day operations of one of our express tunnel wash locations. The manager provides employee leadership, motivation, communication, and modeling the Tiger Way. The TigerWash Manager provides operational support, ensures customer satisfaction, and maintains a clean and safe environment for both staff and customers.

Why work with Tiger?

• To work with a company that values giving employees top-notch customer service!
• Free Health Insurance, Life Insurance, & Short Term Disability after 60 Days!
• Exclusive Employee Health Center located in Charlottesville.
• Option to add Dental, Vision, Additional Life, Pet, and Dependents to health plans.
• Paid Parental Leave for Moms & Dads!
• Adoption financial assistance and paid time off.
• 401K with matching up to 4% after 3 months.
• Employee Assistance Program - to help you and your family be your best.
• Wellness Stipend Assistance.
• Paid Time Off after 3 months.
• Unlimited coffee/soda with each shift.
• PAY DAY OPTIONS!- Get paid when you need it.
• Growth opportunities, way too many to list, we want to see you succeed!
• Flexibility to choose 4 or 5 day work weeks for full time employees.
• We are a Living Wage Certified Employer.

Essential Duties and Responsibilities

· Manage the day-to-day operations of TigerWash tunnel site.

· Manage a team of employees.

· Supervise employees to include hiring, training, and scheduling.

· Oversee TigerWash equipment maintenance and repair.

· Manage overall facility upkeep and cleanliness.

· Manage vendor relationships required to operate facility.

· Manage POS technology operation.

· Responsible for parts ordering

· Responsible for soap inventory, ordering, and stocking.

· Handle customer issues using the “Tiger Way” service philosophy.

· Perform and train opening and closing procedures.

· Equipment troubleshooting and repair.

· Perform preventative maintenance.

· Oversee employee safety program and training.

· Operate POS technology.

· Complete monthly financial reconciliation.

· Cash management.

· Drive monthly wash club membership sales.

· Support marketing and promotional initiatives.

· Support the Director of Operations

Requirements

Qualifications and Experience

· Strong leader of teams with previous managerial experience

· Experience in sales and teaching sales techniques

· Effective oral and written communication skills

· Comfortable around large equipment

· Strong mechanical ability and independent problem solving skills

· Comfortable around POS technology and computers

· Experience with Microsoft Office Suite

· Strong organizational skills and an eye for cleanliness

· Truly enjoys working with customers and employees.

· Ability and desire to learn new technologies

· Ability to work well under pressure in a fast-paced environment

· Flexible schedule availability (wash runs 7 days/week)

· Willingness to assist customers with propane refills.