What are the responsibilities and job description for the Site Reliability Engineer position at Tier4 Group?
We are seeking a highly skilled Site Reliability Engineer (SRE) with strong observability expertise, proven communication skills, and the ability to drive reliability maturity across multi-team environments. This role is ideal for someone who can blend deep technical proficiency with strategic thinking and collaborative influence.Key ResponsibilitiesObservability EngineeringDesign, scale, optimize, and manage Prometheus and Grafana environments.Write advanced PromQL queries, dashboards, visualizations, and metric-based calculations.Build out and maintain Grafana instances, supporting multi-team use cases.Leverage Dynatrace with strong proficiency in metrics and analytics to deliver efficient, actionable observability solutions for engineering and operations teams (e.g., dashboards, insights, reports).Analyze telemetry data to identify the metrics that matter (MTM), drive actionable insights, and influence engineering decisions.Site Reliability EngineeringApply and evolve an SRE Maturity Model to help teams mature across observability, resilience, automation, and reliability.Establish, implement, and maintain Service Level Objectives (SLOs) and error budgets across applications and services.Partner effectively with engineering, product, operations, and leadership teams; translate complex technical insights into clear, actionable communication.Identify and reduce toil through automation, tooling improvements, and process refinement.Support incident analysis, reliability reviews, and continuous improvement initiatives.Required Skills & ExperienceFamiliarity with SRE principles, maturity models, and reliability roadmaps.Demonstrated experience improving application reliability via data-driven decisions.Hands-on experience with Prometheus, Grafana, and PromQL.Strong understanding of Dynatrace, metric analysis, and observability practices.Excellent communication skills and ability to collaborate across diverse technical and non-technical teams.Strong analytical and problem-solving skills with a bias for action.Nice to HaveExperience with Kubernetes, cloud platforms (AWS/GCP/Azure), or CI/CD pipelines. Experience with Automation Experience with large-scale distributed systems or high-availability architectures.
Salary : $53 - $70