What are the responsibilities and job description for the Office Manager position at Tier4 Group?
Office Manager
Location: Fort Myers Metro Area (On-site)
Type: Full-time
We’re seeking an Office Manager to oversee daily operations, scheduling, and resource coordination in a fast-paced IT services organization. This role sits at the center of the business with keeping people, schedules, and workstreams aligned while supporting leadership and driving operational efficiency. This person will be an integral part of a wide variety of teams, combining people and project management and a reliable go-to leader.
What You’ll Do
- Coordinate daily operations, schedules, and resources to keep the business running smoothly.
- Serve as the central hub between teams, leadership, vendors, and external partners.
- Assign and track work across projects and service activities to ensure timely completion.
- Monitor time, materials, and administrative workflows to support billing and reporting.
- Troubleshoot operational issues and quickly adjust priorities as needed.
- Maintain internal schedules, dashboards, and process documentation.
- Support leadership with planning, process improvements, and team development initiatives.
What You’ll Bring
- Experience in office management, operations, dispatching, or resource coordination (shift management, project completions, etc.).
- People management over a wide variety people with differing responsibilities it s big plus.
- Strong communication skills and confidence working with teams and leadership.
- Highly organized, detail-oriented, and comfortable managing multiple priorities.
- Self-starter mindset with the ability to adapt in fast-changing environments.
- Proficiency with Microsoft Office and scheduling/administrative tools.
- Valid driver’s license and dependable work habits.
- High school diploma or equivalent (additional education a plus).
Why You’ll Love Working Here
- Play a key role in driving operational efficiency and team success.
- Work closely with leadership in a collaborative, fast-moving environment.
- Influence internal processes and help shape how work gets done.
- Competitive salary and full benefits (medical, dental, vision, life, disability, 401(k)).
- Consistent weekday schedule with occasional after-hours needs.