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Patient Service Representative (2933) - Chesapeake

Tidewater Physicians Multispecialty Group
Chesapeake, VA Full Time
POSTED ON 1/4/2026
AVAILABLE BEFORE 1/23/2026
Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Chesapeake locations!

Competitive Pay Starting at $15/ hr!

Major Duties And Responsibilities

  • Appointment scheduler on multiple telephone line system.
  • Checking in patients for appointments and checking out patients at the end of appointments.
  • Greeting and assisting patients and other customers that present to the practice.
  • Assure timely delivery of patient services.
  • Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
  • Verifying insurance and General knowledge of Billing.
  • Collecting copays and balances.
  • Perform other duties as requested by the Office Manager.


Knowledge, Skills And Abilities

  • Knowledge of computer systems and applications. Nextgen experience is a plus.
  • Insurance Verification
  • Procedure prior authorization preferred
  • Knowledge of office equipment.
  • Knowledge of medical terminology and office procedures.
  • Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Pays strong attention to detail.
  • Excellent customer service skills.
  • Ability to work scheduled hours as defined in the job offer.
  • Ability to communicate effectively and professionally.


Education/Training/Requirements

  • COVID 19 Vaccination required
  • High school diploma or equivalent required.
  • One year of experience in a medical environment is preferred but not required.


Come join the TPMG team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.

Salary.com Estimation for Patient Service Representative (2933) - Chesapeake in Chesapeake, VA
$44,275 to $55,863
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