Clinical Supervisor

The Clinical Supervisor assists physicians and advance practice clinicians, provides continuous training of clinical staff.  

 
Major Duties and Responsibilities   

• The clinical supervisor is responsible for the training of new clinical employees, under the direction of the OM, and the ongoing training of all clinical staff.  This is to include training on phlebotomy, lab materials and information, lab equipment and tools, specimen labeling procedures, documentation of in-house labs and outgoing specimens, proper storage of vaccination, injectables and labs, accurate tracking of vaccine and injection administration and inventory, training on new equipment, testing kits, and procedures, and reporting to the OM when errors are found in the clinical area. 

• The clinical supervisor is to maintain an inventory checklist of items the office frequently orders, inventory vaccines, medications, and supplies at least weekly, and order items as necessary. 

• The clinical supervisor is responsible for maintaining the lab manual, OSHA manual, SDS book, AAFP binder, and ensuring that clinical staff is properly documenting in lab logs and the immunization log.  The clinical supervisor is also responsible for ensuring that clinical staff has the tools required to perform the weekly lab QC. 

• The clinical supervisor acts as an MA (or LPN/RN, given the office), and assists providers by performing vitals, intake, phlebotomy, administration of vaccines and medications, performing EKGs, spirometry, vision tests, hearing tests, flushing ears, diabetic foot exams, assisting with PAPs and procedures, and other duties as requested by the providers, within the clinical supervisor’s licensing scope. 

• Responsible for completing referrals when applicable.   

• Other duties as assigned. 

Knowledge, Skills and Abilities 

1. Knowledge of laboratory techniques to perform routine tests with attention to proper procedure, precision and accuracy. 

1. Knowledge of appropriate medical terminology  

1. Ability to work scheduled hours as defined in the job offer. 

1. Ability to read and understand oral and written instructions and follow written protocols. 

1. Ability to provide excellent customer service. 

1. Ability to multi-task. 

1. Skill in presenting information in an organized manner. 

1. Skill in verbal and written communication. 

1. Skill in providing excellent customer service. 

Education / Training / Requirements 

• Associates degree or equivalent. 

• Minimum of 2 years related experience. 

• Medical Assisting certification. 

• Current CPR or BLS certificate. 

Physical Demands 

• Ability to stand and walk for long periods of time. 

• Ability to sit for extended periods of time. 

• Ability to climb or balance for limited periods of time. 

• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. * 

• Ability to grasp and hold up to 25 lbs.* 

• Ability to hear normal voice level communications in person or through the telephone. 

• Ability to speak clearly and understandably.  

• Ability to smell. 

Success Factors 

• Alignment with Company Mission and Core Values 

• Excellent Time Management/Organized 

• Open Communication/Positive 

• Goal Driven 

• Excellent Customer Service 

• Juggles Multiple Priorities 

• Accuracy and Attention to Detail 

• Accomplished in word processing and worksheet utilization 

All statements are essential functions of the position unless identified as non-essential by an asterisk (*).