Assistant Medical Office Manager

The Assistant Office Manager is responsible for assisting the Medical Office Manager with the daily management of the location. 

Major Duties and Responsibilities   

• Assists Office manager with overseeing the daily office operations and delegates as needed. 

• Assists with developing guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. 

• Creates an atmosphere of team building for the site and set a professional example for staff. 

• Assists with staff training and making sure the location has appropriate coverage. 

• Assists in resolving patient complaints and customer service issues. 

• Performs other duties as assigned. 

• Maintains strictest confidentiality. 

Knowledge, Skills and Abilities 

        1. Knowledge of organizational policies, procedures, and systems. 

1. Knowledge of insurance, billing, and denials processes. 

1. Knowledge of computer systems and applications.  

1. Skill in planning, organizing, delegating, and supervising. 

1. Skill in evaluating the effectiveness of existing methods and procedures.  

1. Skill in operating a variety of office equipment and computer programs.  

1. Ability to work scheduled hours as defined in the job offer. 

1. Ability to read, interpret and apply policies and procedures. 

1. Ability to communicate clearly and effectively. 

1. Ability to set priorities among multiple requests.  

1. Ability to interact with patients, medical and administrative staff, public effectively. 

1. Ability to work with minimal supervision. 

Education / Training / Requirements  

• High School diploma/GED. 

• Six to twelve months related experience/training. 

Physical Demands 

• Ability to lift or move equipment. 

1. Ability to stand and walk for limited periods of time. 

1. Ability to sit for extended periods of time. 

1. Ability to enter data into a computer via a keyboard. 

1. Ability to occasionally reach, bend, stoop and lift up to 30 lbs. * 

1. Ability to grasp and hold up to 30 lbs.* 

1. Ability to occasionally squat and lean over. 

1. Ability to hear normal voice level communications in person or through the telephone. 

1. Ability to speak clearly and understandably.  

1. Basic vision, corrected.   

1. Ability to see and understand data on a computer screen. 

Success Factors  

• Alignment with Company Mission and Core Values 

• Excellent Time Management/Organized 

• Open Communication/Positive 

• Goal Driven 

• Excellent Customer Service 

• Juggles Multiple Priorities 

• Accuracy and Attention to Detail