What are the responsibilities and job description for the Heavy Duty Truck and Trailer Parts Outside Sales Representative position at Tidewater Fleet Supply LLC?
Description
Tidewater Fleet Supply / TNT Parts is one of the largest independent distributors of fleet, truck, trailer, and heavy equipment parts in the Southeast. As we continue to grow, we’re looking for a driven, customer-focused Outside Sales Representative to help us expand our reach and strengthen relationships in the market.
In this role, you’ll be on the front lines — meeting with customers, identifying their needs, and providing the Heavy Duty Truck and Trailer Parts solutions they rely on to keep their operations moving. If you’re a self-starter who enjoys building relationships and delivering results, we’d love to have you on our team.
Responsibilities
- Promote and sell Tidewater Fleet Supply/TNT Parts Inc. Technology products including Webshop.
- Prospect for new accounts/referrals which include compiling and updating a list of prospective clients to provide leads for additional business.
- Develop, implement, and maintain comprehensive account specific growth strategies.
- Service existing accounts and communicate with clients on a regular basis. Discuss use and features of various parts.
- Manage Accounts in the CRM system.
- Update account profiles in CRM annually for contact info and sales potential.
- Pre Call Plan each Sales call using CRM “Sales IQ” guided action.
- Follow up on orders to ensure that customers are served promptly.
- Coordinate parts and with the appropriate personnel. Advise counter person on delivery instructions.
- Perform other duties as assigned.
Physical Demands and Working Conditions
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Must be able to travel.
Skills, Knowledge, and Abilities
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software
- Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.
- Appropriate manufacturer training.
- Three years’ sales experience, including new account development, prospecting, and cold calling; or equivalent combination of education and experience.
- Expertise in the heavy duty or automotive aftermarket is highly valued, along with a positive attitude and a passion for customer service.
Requirements
- Bachelor’s degree in Business or related field preferred.
- A minimum of 3 years sales experience, including new account development, prospecting, and cold calling; or the equivalent of education and experience.
