What are the responsibilities and job description for the Appliance Sales Consultant position at Tidewater Appliance?
Company Description
Tidewater Appliance is a professional organization dedicated to providing top-quality home appliances and personalized customer service. Based in New Bern, NC, with a second store in Morehead City, NC, we aim to deliver a seamless shopping experience by offering a wide selection of premium appliances. With a commitment to excellence, we take pride in helping our customers find the perfect solutions for their home needs. Join our team and be a part of a company that values expertise, customer care, and integrity.
Role Description
We are seeking a full-time Appliance Sales Consultant to join our team at either our Morehead City or our New Bern, NC location. The role involves assisting customers in selecting appliances that fit their needs, educating them about features and benefits, and ensuring high levels of customer satisfaction. Additional responsibilities include managing sales transactions, maintaining product knowledge, and ensuring the showroom is well-organized and welcoming. This is an on-site role that requires direct interaction with customers.
Qualifications
- Proficiency in Sales Consulting and a strong understanding of sales processes
- Exceptional Customer Service and Customer Satisfaction skills
- Strong Communication and interpersonal skills to effectively engage and assist customers
- Experience in Consulting and providing tailored solutions to meet individual customer needs
- Ability to work in an on-site retail environment
- Willingness to continuously learn about new products and industry trends
- Prior experience in appliance sales or retail is a plus
Reasons to work with Tidewater Appliance
- Health insurance through BCBS
- Supplemental insurance through AFLAC
- Retirement plan w/company matching funds up to 3%
- Employee discounts
- 5 day work week including Saturday
- 10 days annual PTO
- 9 paid holidays
- Excellent company reputation with a great support team
- Continuous sales/product training