What are the responsibilities and job description for the Guest Service Representative/Front Desk position at Tide Cleaners?
Guest Service Representative
Are you looking for an opportunity to join a company where you can expand your experiences and horizons? Tide Cleaners is the PERFECT place to do it! Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry.
Come work with us and join our #LifeNotLaundry mission!
- Store Location: Edgewater, MD
- Employment Type: Part Time
Guest Service Representative Primary Responsibilities:
- Provide exceptional service to guests * Meet, greet, and assist all valet drive-up customers at their car * Greet and assist all walk-in guests in the store * Consistently ensure cash drawer accuracy * Follow Company’s new guest protocol * Attend Company offered ongoing training and education * Serve as primary liaison with guests * Process guest phone and personal relations * Consultatively assist guests with cleaning, stain and/or finishing needs and/or concerns * Sort and examine articles, picking out those that may need hand spotting, or stain treatment * Mark-In incoming guest orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register
Physical Requirements: * Must be able to frequently lift up to 30 pounds * Must be able to stand for extended periods of time
Great if you have:
- Customer Service experience preferred * Previous Dry-Cleaning experience
Additional Information: * Qualified individuals will not be disadvantaged based on being unemployed. * All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.
Join our team as a Guest Service Agent and contribute to creating unforgettable experiences for our guests!
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $16