What are the responsibilities and job description for the Customer Service Representative position at Tide Cleaners?
Tide Cleaners in Charlotte is currently seeking Full-Time & Part-Time Guest Service Representatives (GSRs). Must be friendly, energetic, have excellent communication skills, able to work in a fast paced environment, and be detail oriented. We offer competitive pay and benefits.
- Professional customer service expertise
- Serve as primary liaison with customers
- Overall role to provide exceptional customer service to customers
GSRs Will:
- Greet and assist all walk-in customers in the store
- Meet, greet, and assist all valet drive-up customers at their car
- Assist customers with cleaning, stain and finishing needs, and/or questions
- Sort and examine articles of clothing
- Mark-In incoming customer orders
- Consistently ensure cash drawer accuracy
- General housekeeping to support a benchmark store appearance
- Other duties as assigned
About Tide Cleaners:
We set out to create a Dry Cleaning service with an unrivaled level of clean and care for your most cherished garments. Tide Cleaners offers the ultimate in convenience, quality and customer service. From our drive-thru valet and 24-hour services to our smiling staff and the fresh clean scent of Tide on your cleaned items. We do more than just clean your garments, we preserve and prolong their lifespan so you can look great all the time. Tide Dry Cleaners. Truly unmatched in the Dry Cleaning industry.
www.tidedrycleaners.com
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work closing shifts (weekday until 7pm) and Saturdays until about 5pm
Work Location: In person
Salary : $15