What are the responsibilities and job description for the Team Lead position at Tiddlywinks Toys and Games?
Company Description
Tiddlywinks Toys and Games is a retail company located in the heart of Orange, California, at 169 N Glassell St. It specializes in offering a unique selection of high-quality toys, games, and activity kits for children and families. Committed to fostering creativity and play, Tiddlywinks aims to create an engaging shopping experience for all ages. The store is a cornerstone of its community, providing both great products and excellent customer service.
Job Summary
We are seeking a Lead Team Member with strong leadership skills and high potential to grow into an Assistant Manager role. This position plays a key role in daily operations within a specialty retail environment and offers the opportunity to be involved in all aspects of a growing business, including operations, merchandising, team leadership, and marketing initiatives.
Description
The Lead Team Member supports daily store operations including opening and closing, cash handling, inventory processing, merchandising, and maintaining an organized and welcoming store environment. This role provides leadership on the sales floor by delivering exceptional customer service and guiding team performance.
This position also assists with training team members, delegating tasks, and acting as Manager-on-Duty when needed. The Lead Team Member will support marketing efforts, in-store events, and social media initiatives while contributing ideas to help grow the business and strengthen community engagement.
Additionally, this role assists with operational planning for seasonal and promotional periods.
The Lead Team Member works closely with ownership to help improve processes, identify opportunities, and support overall business growth.
Prior retail, customer service, or leadership experience preferred
Experience in specialty retail, boutique, or service-focused environments a plus.
Key holder, shift lead, or supervisor experience.
Strong communication skills and a proactive mindset.
Interest in growth and taking on increasing responsibility.
We are looking for someone motivated, dependable, and ready to grow with our business. If you're ready to take the next step in your retail career, we'd love to hear from you.