What are the responsibilities and job description for the Print Shop Associate I position at Tidalwave Holdings?
At Tidalwave, we’re more than a print shop — we’re a full-service creative partner helping brands bring their vision to life. Based in Chattanooga, Tennessee, we combine high-quality screen printing, embroidery, and fulfillment with innovative marketing and e-commerce solutions for clients nationwide. Our team is passionate, fast-paced, and committed to excellence in everything from custom merchandise production to packaging, warehousing, and nationwide shipping. We thrive on creativity, collaboration, and continuous improvement — and we’re proud to be one of Chattanooga’s fastest-growing companies. If you’re looking for a workplace where ideas matter, people come first, and growth is encouraged, you’ll make waves here.
The Print Shop Associate serves as the foundational role within Tidalwave Holdings’ production
department, providing critical support to ensure smooth, efficient, and high-quality print shop operations.
This entry-level position introduces individuals to the full scope of production processes — from material
preparation and order setup to post-print handling and workspace organization. The Print Shop Associate
works under the direction of the Production Manager and collaborates with Production Assistants,
Production Specialists, and the Logistics team to uphold Tidalwave Holdings’ standards of precision,
efficiency, and consistency across all operations.
Primary Responsibilities
- Support daily production operations by assisting with setup, preparation, and organization of materials.
- Load and unload garments and materials onto carts, staging racks, or designated production areas as
directed.
- Assist Production Assistants and Production Specialists in maintaining workflow efficiency and order
accuracy.
- Monitor and organize orders as they move through the production and logistics process.
- Conduct basic quality checks on garments before and after printing to ensure they meet Tidalwave
Holdings’ standards.
- Maintain cleanliness and organization of workstations, staging areas, and the overall print shop
environment.
- Follow all safety procedures and operational protocols as outlined in Tidalwave Holdings’ SOPs.
- Communicate promptly with the Production Manager or Production Specialists regarding issues, material
shortages, or workflow delays.
- Participate in training sessions to develop knowledge of print shop processes, safety, and quality
standards.
- Uphold the company’s values of accountability, teamwork, and attention to detail in all assigned tasks.
Qualifications and Competencies• No prior experience required; experience in a production or warehouse environment preferred.
- Strong work ethic, reliability, and willingness to learn.
- Ability to follow instructions accurately and maintain attention to detail in a fast-paced setting.
- Effective communication and teamwork skills.
- Physical capability to stand for extended periods, lift boxes, and move materials safely.
- Commitment to maintaining a safe, clean, and organized workspace.
- Positive, proactive attitude and desire to grow within Tidalwave Holdings’ production operations.
Work Environment
This is a hands-on position based in the production area of the print facility. The Print Shop Associate
works closely with the Production Manager, Production Assistants, and Production Specialists to ensure
workflow continuity and uphold Tidalwave Holdings’ high production standards. The role requires physical
activity, teamwork, and consistent attention to detail in a fast-paced environment.
Growth Path
The Print Shop Associate role serves as the entry point for Tidalwave Holdings’ operational career path.
Individuals who consistently demonstrate reliability, initiative, and attention to quality will be eligible for
advancement into either the Production Assistant or Logistics Assistant role, depending on their strengths,
interests, and departmental needs. Continued progression opportunities exist within both the Production
and Logistics departments for those who show leadership, technical proficiency, and commitment to
Tidalwave Holdings’ standards.
Salary : $35,339 - $44,977