What are the responsibilities and job description for the SAP Supply Chain Lead (PP/MM/MRP) position at Tidal Impact LLC?
SAP Supply Chain Lead (PP/MM/MRP)
Location: Avon Lake, OH
Contract
SAP Skillset:
PP (Production Planning, Shop Floor, MRP runs)
MM (Procurement, Inventory, Vendor Management)
MRP (Planning strategies, scheduling, demand-supply balancing)
Integration expertise with SD, FICO, WM/EWM, MES systems
Experience / Deep knowledge in enabling SAP Embedded AI capabilities, with awareness of SAP Joule and AI-driven innovations for enhancing user productivity and decision-making.
AMS & Delivery Experience:
Own L1 L3 AMS delivery across SAP Supply Chain modules (PP, MM, MRP) including incident, service request, and enhancement management
Ensure strict adherence to SLAs, OLAs, and KPIs (resolution time, backlog, aging, FCR, MTTR).
Govern ticket lifecycle management, ensuring timely closure and high-quality documentation.
Drive run stability first, then enable transformation (RUN GROW model) aligned with client expectations.
Tidal Impact provides equal employment opportunities to all employees and applicants for employment Tidal Impact is a leading Global IT Solutions Provider and system integrator serving customers throughout the United States.
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