Public Safety Security Receptionist

Why work at TidalHealth?

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel. 

Public Safety Security Receptionist Job Summary

The Public Safety Security Receptionist provides general information and security surveillance for TidalHealth during visitor hours, including patient look up, security surveillance for assigned areas, and escorting visitors. The Receptionist will have direct contact with patients and visitors, and will use a computer console to find information and to monitor video of the assigned area.

This is a highly visible position providing quality customer service to our staff and the public. It requires an excellent working knowledge of TidalHealth's department and their functions, the Health System as a whole, and hours of operation for various areas. Considering the high level of confidentiality regarding federally protected patient information, the Public Safety Security Receptionist must be responsible and use excellent judgment in this position.

Public Safety Security Receptionist Job Requirements

Education

• High School diploma or G.E.D.

Experience

• 1-2 years of customer service experience required.
• Must be proficient in using Microsoft Office applications, including Word, Excel, and Outlook.
• Must have proficient keyboarding skills.
• Security/monitoring/surveillance experience preferred, but not required.

Public Safety Security Receptionist Benefits; We provide a robust benefits suite for our eligible team members (36 hours for 12-hour shifts; 37.5 hours for standard shifts): 

• Health: Medical (including HSA), Dental, Vision, & Prescription 

• Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs 

• Growth: $5,000 Tuition Assistance & Certification support 

• Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance 

• Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT) 

• Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more.