Patient Service Representative

Why work at TidalHealth? 

Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.

Patient Service Representative Position Summary 

The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.

Patient Service Representative Position Requirements  

• Three (3) years of clerical/administrative experience is preferred.
• Experience in a healthcare setting and medical terminology preferred.
• Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Patient Service Representative Work Schedule

• Monday - Friday, Day Shift

Patient Service Representative Benefits 

We provide a robust benefits suite for our eligible team members (36 hours for 12-hour shifts; 37.5 hours for standard shifts): 

• Health: Medical (including HSA), Dental, Vision, & Prescription 
• Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs 
• Growth: $5,000 Tuition Assistance & Certification support 
• Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance 
• Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT) 
• Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more