Event Ticket Operations Assistant

About Us

We’re a fast-moving ticket brokerage specializing in live events, sports, concerts, and premium experiences. Our business depends on reliable systems, rapid data flow, and the ability to adapt to the constantly changing ticket industry. We’re looking for an Event Ticket Operations Assistant who can assist in the management of our sporting ticket inventory!

Role Includes:

• Assist in coordinating ticket inventory and managing sales platforms.
• Oversee ticketing account renewal process through scheduling and delegation.
• Support project managers with administrative tasks and documentation.
• Help monitor project timelines and deliverables.
• Create/edit spreadsheets to organize accounts and other information.
• Monitor and track new purchases to make sure all information is correct/updated in the database.
• Collaborate with team members to ensure project objectives are met.
• Assist in the purchasing of online presales such as concerts and other events.

The applicant(s) we are seeking to hire will work closely with the Head of Operations and must possess the following key skill sets:

• Quick learner
• Strong problem-solving skills (ability to recognize problems and come up with a solution)
• Strong organizational and multitasking skills
• Excellent communication skills, both written and verbal
• Proficiency in spreadsheets such as Google Sheets, Excel, or Smartsheets
• Being detail-oriented is a must
• Reliable and trustworthy

What We Offer:

• Flexible working hours.
• Opportunity to work with a passionate team in a fast-paced environment.
• Competitive compensation.
• Potential for growth and development within the company.

Nice to Have

• Experience in the ticket brokerage or live events industry.
• Familiarity with ticketing tools such as SkyBox and Automatiq.
• Experience optimizing workflows through automation or internal tools.