Demo

Robotics Analyst

TIAA
Charlotte, NC Full Time
POSTED ON 6/3/2026
AVAILABLE BEFORE 7/2/2026
The Robotics Analyst documents business requirements for Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA) related projects, assuring system specifications address the stated requirements and system testing occurs prior to project implementation. Working under general supervision, this job also participates in the development and testing of robotic solutions and aids in administrating artificial intelligence workforce systems.

Key Responsibilities And Duties

  • Documents accurate detailed business requirements based on project objectives and researches requirements that may involve data analysis, process or development oriented efforts.
  • Assists in defining and documenting technical and systems requirements supporting business requirements.
  • Supports implementation and operational duties such as systems integration testing and communications.
  • Coordinates and performs user acceptance testing and quality control testing for modified and new systems.
  • Works with stakeholders and business integration to gather and create clear and organized requirements, specifications, and reporting solutions.
  • Supports database development team in an effort to update database attributes and implement end-to-end data solutions.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 2 Years Required; 3 Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

6IC

Required Skills:

  • 2 or more years of Business Analysis and Continuous Improvement experience, with a demonstrated track record of measurably improving the efficiency and effectiveness of business practices and operations.
  • 2 or more years of experience communicating progress and outcomes to Stakeholders and Business Owners, including the ability to develop clear, data-driven presentations that convey facts, metrics, and results to partners in a compelling and accessible manner.

Preferred Skills:

  • Experience writing and documenting business requirements or User Stories in a structured and organized format.
  • Experience managing and optimizing workflows to support team productivity and project delivery.
  • Hands-on experience using JIRA for project tracking, issue management, and workflow coordination.

Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Anticipated Posting End Date:

2026-06-30

Base Pay Range: $62,700/yr - $83,100/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits And Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If You Are a U.S. Applicant And Desire a Reasonable Accommodation To Complete a Job Application Please Use One Of The Below Options To Contact Our Accessibility Support Team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

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Preferred Skills:

  • Experience writing and documenting business requirements or User Stories in a structured and organized format.
  • Experience managing and optimizing workflows to support team productivity and project delivery.
  • Hands-on experience using JIRA for project tracking, issue management, and workflow coordination.

Salary : $62,700 - $83,100

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