Property Manager - Willow Hill

Property: Willow Hill Apartment Homes (760 units, market rate)

At TI Communities, we are committed to creating vibrant and thriving communities that enhance the lives of our residents. We specialize in managing residential properties that provide exceptional living experiences. With a strong focus on quality, innovation, and sustainability, we strive to be a leader in the real estate industry.

As a Property Manager, you will have the opportunity to lead a dynamic team and make a positive impact on the lives of our residents. We are committed to your professional growth and development, providing the tools and resources you need to excel in your role. Join our passionate team and become part of a community-focused organization that values collaboration, integrity, and delivering exceptional results.

WHAT WE OFFER:

• Competitive pay, renewal bonus
• Housing discount
• Free Medical (for employee plans)
• Dental
• Vision insurance
• Flex spending account
• Health savings account
• 401k Match (immediate eligibility)
• 3 weeks paid time off
• Up to 16 hours of volunteer time off
• Company-paid holidays
• Birthday Holiday
• Team referral bonuses
• Opportunity for growth

HOW YOU WILL IMPACT TI COMMUNITIES:

• Provide leadership, training, and development for the onsite team.
• Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution.
• Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy.
• Oversee resident relations, which includes taking resident phone calls, requests, and concerns and building lasting relationships.
• Drive financial results to meet TI Communities' income and expense goals.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
• Lead sales with continuous involvement in the leasing process, including leasing apartment homes, renewing leases, developing your team’s skill sets, marketing your community, and monitoring market conditions.
• Partner with the Service Director to ensure property conditions are in good working order with excellent curb appeal.
• Perform bookkeeping and financial tasks, including rent collection, delinquency, move-out statements, and financial and variance reports.
• Perform daily physical inspections of the property and coordinate with the maintenance team.
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Exercise independent judgment and discretion to handle and resolve resident requests or concerns.
• Adhere to Fair Housing laws, regulations, and TI Communities policies and procedures.
• Additional projects and/or duties as assigned by the Regional Director.

WHAT YOU NEED TO SUCCEED:

• Multi-family housing management experience.
• Knowledge of property bookkeeping and financials.
• The ability to connect with a variety of people and successfully lead a team.
• Exceptional verbal and written communication skills.
• Strong organizational, multi-tasking, and problem-solving skills.
• The ability to work well in a high-volume and sometimes stressful environment.
• The ability to work well independently and make sound business decisions.
• A positive attitude and the desire to learn and develop your skills.
• Knowledge of Entrata software is preferred.
• College degree is preferred.
• ARM or CAM designation preferred.

OUR CORE VALUES:

• Instill Hope
• Expect Excellence
• Inspire Service
• Embody Integrity
• Exude Joy

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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