Concierge Service

Job Purpose:
- The Concierge Service at TI ASSET MGMT is dedicated to enhancing the daily living experience of residents by efficiently managing their everyday needs. This role involves handling maintenance requests, and providing a secure environment by monitoring building access and assisting visitors. The concierge serves as a vital link between residents and the services they require, ensuring a seamless and comfortable living experience.

Key Responsibilities:
- Assist residents with package management, ensuring timely and accurate delivery and retrieval.
- Act as a central point of contact for residents, addressing inquiries and coordinating services to meet their needs.
- Provide a layer of security by monitoring building access and ensuring only authorized individuals enter the premises.
- Assist visitors by offering directions and information, ensuring a welcoming and professional environment.
- Coordinate maintenance requests, liaising with service providers to ensure prompt and efficient resolution of issues.
- Maintain a comprehensive knowledge of the building's services and amenities to effectively assist residents and visitors.
- Foster a positive and professional relationship with residents, enhancing their overall experience within the building.

Required Education:
- High School Diploma/GED

Required Experience:
- Previous experience in a customer service role, preferably in a hospitality or residential setting.
- Experience with package management and service coordination in a residential or commercial environment.
- Familiarity with security protocols and building access management.

Required Skills and Abilities:
- Excellent communication and interpersonal skills to effectively interact with residents and visitors.
- Strong organizational skills to manage multiple tasks such as reservations and maintenance requests efficiently.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in using computer systems and software for managing service requests and building access.
- Problem-solving skills to address resident concerns and coordinate services promptly.
- Ability to remain calm and composed in high-pressure situations, ensuring the safety and satisfaction of residents.
- Attention to detail in monitoring building access and handling packages accurately.

Salary : $18