Scheduling Manager

Key Accountabilities:

• Works directly with operations on market analysis for geographical locations understanding request for new business analysis and help develop customer solutions & pricing templates
• Develops and negotiates agency and geographical regions for managing new customer demand and projects for immediate Quality Solution demands
• Develops KPI's that align with business units' strategies
• Responsible for coordinating, assigning, and reviewing work of temporary employees/agencies throughout multiple regions
• Coordinates cross-functionally to determine necessary scheduling for business initiatives.
• Performs complex tasks typically following established processes.
• Administers established policies and procedures where applicable and may have some impact on departmental budgeting, strategic planning, and procedural change.
• Makes daily decisions on staffing needs for geographical areas of support based on skill proficiency/customer needs
• Manages customer administrative reports, enters hours worked, and audits timekeeping entries for billing purposes.
• Manages weekly scheduling per shift/locations and security of entry
• Develops and maintains communication channels with all key stakeholders
• Delivers customer solutions on time and within budget
• Fosters a safe working environment that will promote customer service and motivate teams to surpass customer expectations.
• Other duties as assigned by the Regional Operations Manager
• Meets tkSCS Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Qualifications:

Minimum Requirements:

• HS Diploma or equivalent
• At least one (1) year of experience in Quality Solutions Administrative Coordinator
• Initiative and strong customer service focus and effective interpersonal communication skills
• Ability to communicate effectively with plant manager, sales staff, and warehouse personnel.
• Ability to understand equipment and tolerances from past experience and successful past performance.
• Proven leadership and team building skills
• Comprehensive knowledge of the field's concepts and principles.
• Basic math and reading skills.

Preferred Requirements:

• Bachelor's degree with relevant work experience

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.

TK does not:

1.Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.Request payment of any kind from prospective jobseekers or candidates for employment;
3.Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.Send checks to job seekers; or
5.Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.Anyone making an employment offer in return for money is not authorized by TK; and
4.TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.