Volunteer Coordinator

SUMMARY:

This position is responsible for all aspects of the day-to-day management of the Thurston County Food Bank’s volunteer staff. Primary responsibilities include recruiting, training, and retention of volunteer staff, compiling demographic and other information as needed for planning and funding sources, compiles monthly reports as required.

KEY ROLES (Essential Job Responsibilities)

Monitors Food Bank volunteer staff to ensure compliance with Federal, State, and local program standards (OSHA, L&I), as well as Thurston County Department of Health.

Supervise, mentor, and train volunteer staff, assign tasks, resolve conflicts, assist with emotional decompression during tough situations, and create a positive, engaging, and equally accessible environment. Instruct volunteers regarding organizational safety standards and the reporting of accidents and/or incidents within the facility. Maintain volunteer relationships and communication both orally and in writing.

Train and orient volunteer staff on Federal, State, and local program standards, job requirements, philosophy, and mission of the Food Bank.

Prepare reports as required by the supervisor and funding sources in a timely and accurate manner.

Manage and maintain the program’s volunteer software system for required volunteer communication and organizational reporting.

Provide backup as needed to volunteers and program staff.

Recruit, train, and develop ongoing recognition for program volunteers. Coordinate with community organizations regarding the participation of volunteers and recognition.

Facilitate the maintenance of the buildings floor space to provide a safe and organized working space for volunteers and a clean experience for clients.

Monitor and adjust inventory for distribution. Assist supervisor in the ordering of food for distribution.

Knowledge of food management practices and standards.

Coordinate with local livestock farmers for organic food waste pickup.

Assist the program supervisor/manager/director in training and onboarding new staff, ensuring they develop the necessary skills and competencies to perform their roles independently.

Serve as an active Food Bank staff member, including participation in meetings, training, fundraising efforts, and other planned activities.

MINIMUM JOB REQUIREMENTS/SKILLS:

• 
  Strong written and verbal communication skills.

• 
  Ability to work independently as well as with teams.

• 
  Washington State Driver’s License and reliable transportation to be used on the job.

• 
  Food Handler’s permit or ability to obtain one within 30 days.

COMPUTER/TECHNOLOGY SKILLS/EQUIPMENT/SOFTWARE SKILLS:

• Demonstrates ability to use Microsoft Office
• Demonstrate ability to use or learn CRM

DISCLAIMER:

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.

This position requires availability for extended or non traditional hours as needed to perform job duties. The position also requires periodic participation and attendance at related program events and training.

COMPENSATION AND BENEFITS:

• Full-time: 40 hours per week
• Salary: $28.00 - $30.60/hourly starting wage (d.o.e.), $28.00 - $38.76 hourly full salary range (svc yr based)
• Benefits package includes PTO, medical, dental, vision, life insurance, short and long term disability, Employee Assistance Program, and a SIMPLE IRA 3% match after one year in a benefit eligible position.