Guest Service Associate (All-rounder)

Benefits:

• Employee discounts
• Free uniforms
  
  
  

Job Summary

Are you high-energy, reliable, and ready to be the face of fun in Douglasville? Thunderzone is seeking a Guest Service Associate who thrives in a fast-paced environment. This isn't just a cashier job—you are the "Conductor of Fun." Whether you are checking in a bowling lane, briefing a squad for a 2-story laser tag battle, or fueling up guests at the counter, you are the key to a great guest experience.

Responsibilities

• The First Impression: Greet every guest with a smile and assist them in navigating our 28 lanes, arcade, and laser tag arena.
• Transaction Mastery: Accurately operate the Point of Sale (POS) system, process payments, and provide receipts.
• Product Expertise: Stay up-to-date on our current specials (like our Friday Unlimited Bowling/Laser Tag bundles) to help guests get the best value.
• Cross-Training: Be willing to jump in where needed—from the Front Counter to the Game Room or Laser Tag briefing room.
• Keep it Sharp: Maintain a clean, organized, and inviting environment during your shift.
  
  
  

Qualifications

• Age: Must be at least 16–18 years of age.
• Communication: Ability to read, count, write, and communicate clearly with guests and teammates.
• Tech-Savvy: Ability to quickly and accurately learn our register and scoring systems.
• Team Player: A positive "can-do" attitude and a willingness to work well with others.
• Physicality: Ability to remain on your feet for extended periods in a high-energy environment.
  
  
  

Availability & Requirements (Mandatory)

We are a "Peak-Time" business. To be considered, you must meet the following availability:

• Late Nights: Willingness to work until 11:00 PM (Sun–Thurs) and until 1:00 AM (Fri–Sat).
• Holidays: Availability to work all major holidays (we are open when the fun is happening!).
• Flexibility: Openness to a rotating schedule including weekends and opening shifts.
  
  
  

Benefits & Perks

• Competitive Wages: Get paid to work in the most exciting environment in town.
• Career Growth: Opportunities to move into lead or management roles.
• Fun Atmosphere: A high-energy workplace where no two days are the same.
• Employee Discounts: * FREE Bowling (including shoe rental).
• FREE Laser Tag sessions.
• Discounts on food and non-alcoholic beverages.
• Ongoing Training: We’ll give you the tools you need to succeed in the hospitality industry.