What are the responsibilities and job description for the Support Team Member position at Thunderdome Restaurant Group?
WHO WE ARE
Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:
- Make a Memory
- Add Value
- Be Transparent
- Persevere
- Throw the Party
OUR OPPORTUNITY
Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
HOW YOU WILL CONTRIBUTE
- Knowledgeable about our food and beverage offerings
- Maintains a clean and professional appearance
- Maintains a safe and clean environment for guests and team
- Greets our guests, answers phones and makes reservations
- Assists with carry out operations
- Supports service team with clearing, cleaning and resetting of tables
- Supports bar team with bar prep, stocking the bar and cleaning glassware
- Handles guests' requests and complaints professionally and ensures guest satisfaction
- Maintains a positive and cooperative team environment
WHAT WE PROVIDE
- Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
- 401K eligibility for full time team members after the completion of 1 year of continuous service
- Opportunity to grow, be challenged and pushed professionally