What are the responsibilities and job description for the Service Team Member position at Thunderdome Restaurant Group?
WHO WE ARE
Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:
- Make a Memory
- Add Value
- Be Transparent
- Persevere
- Throw the Party
OUR OPPORTUNITY
Service team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
HOW YOU WILL CONTRIBUTE
- Knowledgeable about our food and beverage offerings
- Maintains a clean and professional appearance
- Maintains a safe and clean environment for guests and team
- Handles guests' requests and complaints professionally and ensures guest satisfaction
- Maintains a positive and cooperative team environment
- Frequently works on the line with food and beverage preparation while interacting with guests
WHAT WE PROVIDE
- Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
- Paid time off eligibility after completing 1 year of service for full time team members
- Participation in a shared tip pool
- Food provided every shift
- 401K eligibility for full time team members after the completion of 1 year of continuous service
- Opportunity to grow, be challenged and pushed professionally