What are the responsibilities and job description for the Coffee Equipment Technician - In Shop position at Thunderbird Equipment Service?
The Coffee Equipment Technician - In Shop position will support shop based and occasional in-field repair of espresso equipment, water filtration systems, and coffee roasting equipment.
In-Shop responsibilities include:
Diagnosis and repair of residential and commercial espresso and coffee brewing equipment
Ordering, restocking and inventory of parts, intake of residential machines, interfacing with residential customers
General upkeep and cleanliness of the shop and customer areas
Answering phones and entering service dispatches
Qualifications:
Previous experience as a coffee equipment technician is not required but preferred
High school diploma (technical degree or certification preferred)
2 years of high stress or high volume customer service experience
1 year minimum of hands on equipment maintenance or 1 year of Barista experience
Ability to interpret technical documents
General mechanical aptitude
Ability to use hand tools, including multimeters and other electrical testing equipment
Understanding of electrical theory
Strong written and verbal communication skills
Strong troubleshooting skills
Ability to prioritize multiple work streams
Clean driving record
Physical Requirements:
Ability to lift 75lbs minimum
Ability to stand, turn, lift, and squat in a compact retail environment up to 90% of the day
Benefits:
Company shirts, hats, and jackets
Paid Time Off - 2 Weeks
Company paid holidays
401K
Employee Assistance Program
Employee Perks Program
Dental Coverage
Vision Coverage
Tools provided
Hands on training and manufacturer hosted certification courses
Performance based bonuses
Flexible schedule
Job Type: Full-time
Benefits:
- Employee assistance program
- Flexible schedule
- On-the-job training
- Paid time off
- Professional development assistance
- Retirement plan
- Tools provided
Salary : $19 - $25