What are the responsibilities and job description for the Parts to Service Liaison (FT) position at Thunder Tower West Harley-Davidson?
Harley-Davidson Parts to Service Liaison
Job Details:
Job Details:
- Interface with service technicians and ensure their Parts & Accessories needs are being met.
- Pre-stage future parts jobs for the Service department.
- Maintain clean and efficient P&A environment.
- Maintain / conduct inventory control cycle counts.
- Assist customers with their Parts & Accessories needs.
- Maintain special order and back order logs.
- Keep customers up to date on the status of special orders.
Commitments:
- Present an up beat, friendly and outgoing personality to customers; no matter what the situation!
- Accept direction, follow instructions, and work well with other people.
- Be prompt and available for flexible scheduling.
- Ask questions when in doubt.
- Wear appropriate shop uniform each and every day.
- Maintain professional appearance and attitude.
- Complete all training programs and their related tests by required deadlines.
Qualifications and Job Requirements:
- Friendly and outgoing personality.
- Knowledge and experience with servicing of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Experience with Point of Sale and computerized inventory systems or the ability to quickly learn. Must be computer literate.
- Complete knowledge of motorcycle parts and accessories.
- Ability to look up parts a quote prices for using the proper catalog for all Harley-Davidson motorcycles.
Other:
- Attention to detail.
- Possess stellar organizational skills.
- Ability to be flexible.
Physical Demands:
- The noise level in the work environment is usually loud.
- Requires the use of both hands.
- Frequently required to bend, stoop, crouch, reach, handle tools and lift up to 50 lbs of material.
- Occasionally requires the ability to balance and push an 800lb motorcycle.
Compensation:
This job is paid an hourly wage plus commission.
Benefits:
We offer health, dental, vision and life. The company provides, at no cost to the employee, a $25,000 life insurance policy which includes a $25,000 Accidental Death and Dismemberment policy. We also offer, at no cost to the employee, a Short Term Disability Policy.
There is an employee discount. Paid Time Off, holiday pay and a 401K Retirement Program.
Salary : $25,000
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