What are the responsibilities and job description for the Business Development Rep position at ThumbStopper®?
Our team continues to grow and we are looking for 1 additional BDR to join the team! This is a full-time, in-office position located in Tampa, Florida. Employees are expected to be onsite Monday through Friday, with Wednesdays as an optional work-from-home day.
Here’s What You’ll Be Doing:
- Conduct outreach via phone and email to onboard retailers into brand social programs
- Assist retailers in enrolling and connecting their accounts, including linking Facebook Business Pages
- Ensure product tiers are correctly set and maintained
- Respond to retailer inquiries
- Utilize tools such as ThumbStopper and Salesforce to manage retailer accounts
- Establish and maintain connectivity for retailers’ Facebook pages
- Collaborate with internal teams, including sales, tech, and executive leadership
- Actively participate in scheduled meetings, team conversations, and Slack communication
- Maintain a collaborative presence within team tools and systems
Key Performance Indicators:
- 250-300 retailer outgoing phone calls per week
- 10 retailer enrollments per day
- Timely resolution of accounts with connectivity issues
You’ll Thrive in This Role If You:
- Have 1–2 years of experience in sales, customer service, or a similar customer-facing role
- Possess strong verbal and written communication skills
- Are detail-oriented and highly organized
- Can prioritize tasks and manage time effectively under pressure
- Are coachable, adaptable, and able to work independently
- Have a proven ability to build and maintain client relationships
- Are proficient with Microsoft Office Suite, Salesforce, or other CRM tools
- Can meet clearly defined performance goals
Education & Experience:
- High school diploma required
- Experience with Salesforce or other sales-enablement tools is a plus
- Proficiency in Microsoft Office Suite or related software
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift 10 pounds occasionally