What are the responsibilities and job description for the HVAC Operations Manager position at Thumb Cooling & Heating?
Job Overview
The Operations Manager oversees the day-to-day operations of Thumb Cooling & Heating, ensuring service and installation jobs are completed efficiently, profitably, safely, and to company standards. This role manages employees, scheduling, dispatching, customer service, inventory, fleet operations, and overall workflow.
Responsibilities
- Oversee daily service, installation, and maintenance operations.
- Manage technicians, installers, dispatchers, and office staff.
- Coordinate scheduling, dispatching, job completion, and staffing.
- Monitor labor costs, job profitability, productivity, and operating expenses.
- Maintain high standards for customer service, workmanship, and quality control.
- Manage inventory, equipment, company vehicles, and purchasing.
- Enforce safety policies and ensure compliance with applicable codes and regulations.
- Track performance metrics, resolve operational issues, and report results to ownership.
- Develop processes that improve efficiency, accountability, and company growth.
Qualifications
- HVAC industry experience and leadership or supervisory skills.
- Strong organizational, communication, and problem-solving abilities.
- Knowledge of HVAC operations, scheduling, job costing, & customer service.
- Ability to manage employees, control expenses, & improve profitability.
Join us as an HVAC Operations Manager where your leadership will directly influence our success! Bring your strategic mindset, operational expertise, and passion for team development to help us deliver top-tier HVAC solutions while fostering a vibrant work environment focused on growth and innovation.
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $56,704 - $86,507