What are the responsibilities and job description for the Office Team Member Wanted – Learn & Grow With Us position at Thumb Alarm System?
Office Team Member Wanted – Learn & Grow With Us
We are looking for a dependable, organized, and motivated individual to join our team! This is a great opportunity for someone who enjoys helping customers, working with a team, and learning new skills. We are willing to train the right person and provide opportunities for growth within our company.
As an Office Team Member, you will help support our service and installation departments by assisting with scheduling, customer communication, paperwork, and daily office operations.
Responsibilities:
- Answer incoming customer and technician calls and emails
- Provide friendly and professional customer service
- Schedule service calls and installation appointments
- Confirm appointments with customers
- Communicate with technicians to help keep schedules organized
- Assist with ordering equipment and supplies for jobs
- Process job paperwork and complete job closeouts
- Update customer and job information in QuickBooks
- Maintain accurate records and assist with general office organization
- Other administrative duties as assigned
Qualifications:
- High School Diploma or equivalent
- Strong customer service skills
- Professional telephone and communication skills
- Good organizational skills and attention to detail
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable using computers and learning new software
- Experience with Microsoft Office, Outlook, or QuickBooks is helpful but not required
- Must be dependable, willing to learn, and able to work well with a team
Benefits:
- Health Insurance
- Dental Insurance
- Life Insurance
- 401(k)
- Paid training
- Opportunities for advancement and career growth
Join our team and build your future with a company that values hard work, teamwork, and continued learning.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $15