What are the responsibilities and job description for the Cashier/Customer Service position at Thriving Thistle Market?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. Your ability to communicate effectively and manage customer interactions will contribute to a positive shopping experience.
Responsibilities
- Operate the Point of Sale (POS) system accurately and efficiently for all transactions.
- Provide outstanding customer service by greeting customers, answering inquiries, and resolving issues promptly.
- Handle cash transactions with precision, ensuring accurate cash handling practices.
- Assist in merchandising and stocking products on shelves to maintain an organized store environment.
- Conduct product demonstrations to enhance customer understanding and promote sales.
- Upsell products and services by identifying customer needs and recommending suitable options.
- Maintain a clean and safe work area while adhering to company policies and procedures.
- Utilize retail math skills to manage inventory levels and assist in stock management.
- Supervise junior staff members when necessary, providing guidance and support in their roles.
Experience
- Previous experience in retail sales or customer service is preferred.
- Familiarity with grocery store operations is a plus.
- Proficiency in basic math skills for accurate cash handling and transaction processing.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
- Experience with merchandising and stocking practices is advantageous. Join our team today and become an integral part of creating memorable shopping experiences for our customers!
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16