What are the responsibilities and job description for the Registered Client Service Associate position at Thriving Asset Management?
Thriving Asset Management is committed to supporting clients in achieving their financial goals by understanding their personal situations, goals, and risk tolerance. We build long-term relationships founded on transparency, trust, and open communication. Our team prioritizes clients’ needs, ensuring tailored financial solutions. We value integrity, collaboration, and exceptional client service to foster lasting partnerships.
This is a full-time, on-site role for a Registered Client Service Associate based in Palo Alto, CA. The role involves providing support to clients and financial professionals by managing inquiries, maintaining client accounts, coordinating financial transactions, and ensuring an exceptional client experience. The associate will also assist in preparing documentation, conducting follow-ups, and acting as a liaison between clients and internal teams.
- Proficiency in Client Services, Customer Support, and Customer Service skills to effectively assist clients and address their needs.
- Strong Communication and interpersonal skills to build professional relationships and ensure clear, empathetic interactions with clients.
- Knowledge or experience in Finance to understand client accounts, assist with financial transactions, and provide relevant insights.
- Exceptional attention to detail and organizational skills to efficiently manage documentation and follow up on client requests.
- Proficiency in using client relationship management (CRM) tools and software tools for account management is a plus.
- Relevant certifications such as FINRA Series 7 or Series 66 are advantageous.
- Bachelor’s degree in finance, business administration, or a related field is preferred.
- Ability to work effectively in a fast-paced environment, collaborating with a team to achieve organizational goals.