What are the responsibilities and job description for the Patient Care Specialist position at Thrivewell Infusion?
Join the ThrIVewell Family as a Patient Care Specialist!
Do you love helping people and making a difference in healthcare? ThrIVewell Infusion is looking for compassionate, organized, and patient-focused individuals to join our Patient Care team. As a Patient Care Specialist, you will serve as a primary point of contact for patients throughout their infusion therapy journey, ensuring they receive exceptional service, clear communication, and a seamless experience from start to finish.
If you are passionate about patient care, enjoy building relationships, and thrive in a fast-paced healthcare environment, we would love to hear from you!
What You’ll Do:
- Serve as a dedicated point of contact for patients throughout the referral, scheduling, and treatment process.
Keep patients informed of their treatment status, appointment details, and next steps.
Assist patients with navigating the infusion process and answer non-clinical questions.
Coordinate with internal clinical, pharmacy, and administrative teams to ensure a smooth patient experience.
Provide exceptional customer service and support while maintaining patient confidentiality and compliance standards.
Help identify and resolve patient concerns in a timely and professional manner.
Work out of both of our Connecticut locations; reliable transportation between locations is required.
Why ThrIVewell?
• A supportive and collaborative work environment.
• Opportunities for growth and professional development.
• Competitive salary and benefits package.
• The opportunity to make a meaningful impact in patients’ lives every day.
Ready to make a difference? Apply today and become part of ThrIVewell’s mission to deliver exceptional infusion care and an outstanding patient experience.
Salary : $52,000 - $59,000