What are the responsibilities and job description for the Medical Assistant position at ThriveWell Clinic?
Job Summary
At ThriveWell Clinic, we believe healthcare should feel a little more human.
We are looking for a Medical Assistant who is compassionate, dependable, adaptable, and ready to jump in wherever needed. In a small community clinic, no two days are exactly alike—and that's part of what makes the job fun. One minute you may be rooming a patient, the next you may be helping with a procedure, answering a question, or tracking down the missing piece of a chart, the variety keeps the day moving.
Our Medical Assistants are an important part of the ThriveWell team. You will work closely with our providers and support staff to provide safe, efficient, respectful, and genuinely compassionate care to patients of all ages.
We are proud to serve our community and strive to create an environment where patients feel heard, respected, welcomed, and cared for—not like a number on a schedule.
If you are someone who can work hard, laugh when the day gets a little chaotic, treat patients with kindness, and be a reliable teammate, you may be exactly who we're looking for.
What You'll Do:
Patient Care
- Welcome and room patients with a friendly, professional attitude.
- Obtain and document accurate vital signs, medical histories, medications, allergies, and other pertinent information.
- Prepare patients for examinations, procedures, and treatments.
- Assist providers with examinations, procedures, and patient care.
- Perform clinical duties within your training, certification, and scope of practice.
- Assist with, specimen collection, injections, medication administration, wound care, testing, and other clinical procedures as directed and as training allows.
- Recognize changes in a patient's condition and communicate concerns promptly to the provider.
- Help create a calm, respectful, and comfortable experience for patients—even when they're nervous, uncomfortable, or having a really bad day.
Clinic Operations
- Prepare examination rooms and ensure they are clean, organized, and properly stocked.
- Clean and sterilize equipment according to clinic protocols.
- Maintain infection-control and safety standards.
- Keep supplies organized and communicate when inventory needs to be replenished.
- Help keep patient flow moving efficiently while maintaining quality and attention to detail.
- Assist with point-of-care testing.
- Assist with procedures and other services offered by the clinic as trained and directed.
Documentation & Technology
- Accurately document patient information, vital signs, medications, procedures, and other clinical information in the EHR.
- Assist providers with accurate and timely clinical documentation.
- Maintain patient confidentiality and follow HIPAA requirements.
- Utilize clinic technology and systems appropriately and efficiently.
- Understand the importance of accurate documentation for patient safety, continuity of care, billing, and compliance.
Patient Communication & Service
- Answer patient questions within your scope of practice and direct clinical questions appropriately.
- Assist with appointment scheduling, referrals, follow-up communications, and other patient needs.
- Communicate professionally with patients, families, pharmacies, laboratories, specialists, and other healthcare organizations.
- Treat every patient with dignity, compassion, and respect.
- Help patients navigate the healthcare system when possible and know when to ask for help.
The ThriveWell Way
We are a team, and we believe everyone contributes to the culture of the clinic.
We are looking for someone who:
- Shows up ready to work and willing to help.
- Understands that teamwork sometimes means doing things that aren't technically "your job."
- Can stay calm when the schedule goes sideways.
- Is comfortable working with patients ranging from newborns to older adults.
- Can laugh, have fun, and still take patient care seriously.
- Communicates openly and respectfully with coworkers.
- Takes ownership of mistakes and learns from them.
- Is willing to ask questions rather than guess.
- Pays attention to the little things because the little things matter in healthcare.
- Is comfortable with change and understands that a small clinic requires flexibility.
- Treats coworkers with the same kindness and respect expected for our patients.
- Wants to be part of a clinic that is invested in its patients and its community.
Qualifications
- Previous Medical Assistant experience preferred, but not required.
- Graduate of an accredited Medical Assistant program preferred, but not required.
- Current BLS certification required or willingness to obtain within the required timeframe.
- Current certification or registration as a Medical Assistant preferred (but not required), depending on applicable Oregon requirements and assigned duties.
- Experience with an EHR/EMR system preferred.
- Knowledge of medical terminology, anatomy, physiology, pharmacology, and basic clinical procedures.
- Phlebotomy and injection experience preferred, but not required.
- Strong organizational and communication skills.
- Ability to maintain confidentiality and exercise good judgment.
- Ability to work effectively both independently and as part of a small team.
- Must be comfortable working in a fast-paced outpatient environment.
- Must be willing to learn and perform duties within appropriate training and scope of practice.
- Applicant must be able to pass drug screen and background check.
What Matters Most
We don't expect you to know everything on day one.
We do expect you to be willing to learn.
At ThriveWell, we value attitude, reliability, compassion, curiosity, and teamwork just as much as experience. Healthcare changes constantly, and there will always be something new to learn.
If you are the kind of person who sees a coworker getting slammed and asks, "What can I do?" rather than walking the other direction, you'll probably fit in pretty well here.
If you can make a nervous patient feel comfortable, keep your sense of humor when the schedule is running behind, and still remember that patient care comes first, even better.
Why ThriveWell?
ThriveWell Clinic is a community-focused healthcare practice committed to providing accessible, compassionate, high-quality care to the people we serve.
We believe healthcare is about more than treating an illness. It's about knowing our patients, supporting our community, educating people about their health, and helping patients feel empowered to take care of themselves.
We work hard. We care a lot. We occasionally run on caffeine. And we believe you should be able to enjoy the people you work with.
If you're looking for a position where you can make a difference, build relationships with patients, grow your clinical skills, and become part of a team that genuinely cares about the community it serves, we'd love to meet you.
Come grow with us,. Join us at ThriveWell Clinic.
Pay: $21.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Paid sick time
- Paid time off
Work Location: In person
Salary : $21 - $25