What are the responsibilities and job description for the Relationship Manager position at Thrive?
We are looking for Sales Professional located in:
Ocean City, MD
JOB SUMMARY:
The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.
JOB DUTIES AND RESPONSIBILITIES:
- Builds and maintains a network of bank partners from which to identify new sales leads.
- Sell new merchant accounts, whether self-sourced or referred by referral sources.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
- Performs other duties as assigned.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
- Two (2) years of sales experience preferred.
KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite and/or related software.