What are the responsibilities and job description for the Case Assistant position at Thrive West Central?
Are you a compassionate communicator with a knack for problem-solving? Do you excel at providing exceptional customer service while ensuring operational efficiency? Thrive West Central is looking for a Case Assistant to support the Aging Leadership Team in delivering quality service and improving lives.
What You’ll Do:
As a Case Assistant, you will play a vital role in coordinating interactions within the Aging Team. You’ll ensure clear and prompt communication, approach each conversation with empathy, and help foster a seamless experience for those we serve. Your ability to listen, troubleshoot, and engage professionally will help drive Thrive’s mission forward—creating thriving communities through collaborative partnerships and meaningful service.
What We Value:
- Empathy-driven service
- Detail-oriented work
- A Team-centered approach
- Commitment to operational efficiency
Qualifications (required):
- High School Diploma or GED/TASC Equivalency.
- Excellent verbal and written communication skills; must also be proficient in typing.
Qualifications (preferred):
- An Associate's degree or a Bachelor's degree in Human Services or a related field.
- Two years of professional experience in a healthcare-related environment.
- Proven professionalism, leadership, and composure when interacting with others.