What are the responsibilities and job description for the Clerk position at Thrive Medical Services LLC?
Clerk
Position Summary
The Clerk provides general administrative and clerical support to the healthcare unit at a Thrive Medical Services correctional site. This role performs data entry, scheduling support, filing, correspondence, and front-line coordination to keep the medical unit organized and compliant. Work is performed under supervision according to established procedures.
Essential Duties and Responsibilities
Administrative Support
- Perform general clerical duties including data entry, filing, copying, scanning, and document preparation.
- Compile reports and route correspondence, memoranda, and other materials accurately and promptly.
- Assist with scheduling patient appointments and coordinating internal and off-site referrals.
- Maintain organized office systems to ensure information availability and integrity.
Coordination and Communication
- Respond to requests and inquiries received in person, by phone, or by email.
- Support clinical and administrative staff with order entry, supply check-in/check-out, and documentation.
- Assist with intake paperwork and processing of admission, transfer, and discharge documents.
- Communicate effectively with healthcare team members and custody staff while maintaining professionalism.
Confidentiality and Compliance
- Maintain confidentiality of all patient and proprietary information in accordance with HIPAA.
- Follow facility safety and security policies, including handling of keys, sharps, and secure areas.
- Adhere to Thrive Medical Services policies, NCCHC standards, and applicable laws and regulations.
Qualifications
- High school diploma or GED equivalent required.
- Prior clerical or administrative experience preferred.
- Proficiency with Microsoft Word, Excel, and Outlook and standard office equipment.
- Strong organizational, time-management, and communication skills.
- Ability to maintain confidentiality and work in a secure correctional environment.
Preferred Qualifications
- Prior experience in a healthcare or correctional setting.
- Familiarity with electronic medical records.
What We Offer
Competitive pay. Stable scheduling. Supportive leadership and clinical oversight. Opportunity to be part of a growing correctional healthcare organization. Meaningful work serving an underserved population.
About Thrive Medical Services, LLC
Thrive Medical Services, LLC is a New Mexico-based correctional healthcare provider committed to delivering high-quality medical, mental health, and substance use disorder services to county detention facilities. Our mission is to provide ethical, compliant, and patient-centered care while supporting our clinical staff with strong leadership and clear clinical protocols.