What are the responsibilities and job description for the Customer Service Representative position at Thrive Brands LLC?
Customer Service RepresentativeLang's Lawn Care, A Thrive CompanyJoin a Team That Values You!Are you a detail-oriented, customer-focused professional looking for a company that values your skills and offers room for growth? Lang's Lawn Carfe, A Thrive Company, is seeking a Customer Service Representative to join our team! In this role, you’ll be the friendly voice of our company, ensuring our clients receive top-tier service and support. If you’re passionate about delivering excellent customer experiences and enjoy problem-solving in a fast-paced environment, this is the perfect opportunity for you!Competitive Pay: $18-$22/HR (Based on Experience) Schedule: Monday - Friday, (Saturdays as needed)What You’ll Do:Be the First Point of Contact – Answer phone calls and emails promptly with professionalism and a customer-first approach.Ensure Accuracy – Maintain and update customer records, ensuring all information is current and correct.Problem-Solving Pro – Identify and resolve client concerns efficiently, ensuring customer satisfaction.Team Collaboration – Work closely with other departments to provide seamless support and solutions.What We’re Looking For:Excellent Communication Skills – Strong written and verbal skills to engage with clients professionally.Tech-Savvy – Comfortable with Microsoft Office and data entry. Experience with PestRoutes/FieldRoutes is a plus but not required!Multitasking Ability – Capable of handling multiple customer inquiries and tasks with ease.Detail-Oriented & Reliable – A problem solver who takes initiative and ensures accuracy in customer records.Why Join Us?A Great Place to Work – Be part of a supportive and collaborative team that values your contributions.Career Growth – Opportunities for professional development within a growing company.Ready to join a team that cares about your success? Apply today!Thrive is an equal opportunity employer and a Drug-Free Workplace.
Salary : $18 - $22