Account Manager

About Thriftbooks ThriftBooks is the world's largest used book retailer! We believe in a workplace where respect for our employees matters, where promoting from within is how we grow, and where safety comes first in all our decisions and planning. At ThriftBooks, your work will help get inexpensive books into the hands of people who need them instead of going into landfill. We strive to create a friendly work environment with high standards of performance and rewards for excellence. We started out small and remember that encouraging people to do their best is how we expanded to our current scale.

If you want to learn about the intersection of technology, innovation, and good old-fashioned teamwork, we might be a good fit for you. Wherever you start in the company, our hope is that is a launching point to higher achievement. At ThriftBooks, your success is up to you.

What You’ll Do
The Account Manager plays a key role within the Supply Chain organization and is responsible for managing supplier relationships and coordinating inbound and outbound supply for an assigned Processing Center.

This role requires strong organizational and time management skills, the ability to manage competing priorities, and strong problem-solving capabilities. The Account Manager will support the organization’s efforts to meet or exceed supply targets related to volume, value, and quality while maintaining strong supplier partnerships and operational efficiency.

Primary Responsibilities

• Manage supplier accounts and maintain strong working relationships.
• Coordinate inbound and outbound scheduling requests for assigned Processing Centers.
• Maintain accountability for supply margins and overall account performance.
• Manage inventory supply for assigned locations.
• Develop and execute buying plans to ensure consistent supply flow.
• Create and manage load requests to support operational needs.
• Review and approve supplier invoices and ensure accounts payable comply with agreed terms.
• Routinely report on supplier performance, supply trends, and operational insights.
• Negotiate pricing and account terms with suppliers when needed.

You’ll Also Work On

• Monitoring market trends, pricing, and supply conditions to support informed purchasing decisions.
• Identifying opportunities to improve procurement processes and reduce costs.
• Assessing supply chain risks and developing mitigation strategies related to supplier quality or supply disruptions.
• Ensuring the quality of incoming supply meets company standards.
• Developing a deep understanding of each supplier account and its operational needs.
• Conducting onsite supplier meetings and maintaining regular communication.
• Managing Gaylord and pallet supply for assigned operations.
• Serving as a subject matter expert in both Thrift and Library supply channels.
• Attending industry conferences and tradeshows as needed.
• Assisting suppliers with troubleshooting and support related to the supplier portal.

BASE SALARY:
$60,000 - $80,000/yr. This range reflects the good-faith hiring base salary range for this position. owever, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

ThriftBooks is unable to provide employment visa sponsorship at this time. Applicants must be legally authorized to work in the United States. All candidates must be willing to authorize a pre-employment background check. All applicants agree to ThriftBooks' Privacy Notice for Employment-Related Personal Data: https://www.thriftbooks.com/s/employment-privacy-notice/ #COR00

ThriftBooks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where all applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by applicable law.

WHY YOU’LL LOVE IT HERE:

• Annual 10% bonus incentive
• Competitive compensation package
• Earn Paid Time Off at Accrual Rate of 15-days per year
• Six Paid Holidays per calendar year
• Medical & Vision Insurance
• Dental Insurance
• Company paid STD/LTD
• Company paid Life Insurance
• 401k match program
• Professional development & growth opportunities
• Work with nice, fun people
• FREE BOOKS!

If you join ThriftBooks as an Account Manager, you’ll play a critical role in helping us build strong supplier partnerships and maintain the supply chain that keeps millions of books circulating and out of landfills.

What You Need

• Minimum 1 year of Supply Chain experience (planning or procurement preferred).
• Minimum 2 years of experience developing and maintaining supplier or customer relationships.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• CRM experience preferred.

What Else We’re Looking For

• Strong understanding of supply chain concepts and procurement processes.
• Excellent organizational, planning, and scheduling skills.
• Strong analytical thinking and negotiation abilities.
• Effective communication and interpersonal skills.
• Ability to work both independently and collaboratively within a team.
• Comfortable working in a fast-paced, high-volume environment.
• A self-starter who can manage shifting priorities and solve problems quickly.