What are the responsibilities and job description for the Operations and Security Lead position at Three Waters Resort & Marina?
Three Waters Resort & Marina is seeking an accomplished Night Manager/Manager on Duty to join our team. As the primary point of contact in the evenings, you'll be responsible for ensuring the seamless operation of our hotel, providing exceptional service to our guests, and addressing any issues that may arise.
You'll oversee the operation of the hotel, manage multiple priorities, and maintain high levels of guest satisfaction, security, and overall hotel experience. Your ability to think critically, communicate effectively, and build strong relationships will make you an invaluable asset to our team.
We're looking for a seasoned hospitality professional with a strong background in management, excellent leadership skills, and a passion for delivering exceptional customer service. If you're a strategic thinker with a talent for problem-solving and relationship-building, we want to hear from you.
Key Accountabilities:
- Operate the hotel during night shift with precision and efficiency
- Ensure guest satisfaction and address any concerns promptly
- Maintain high standards of security and safety within the hotel
- Lead and manage departments to achieve optimal performance
- Implement policies and procedures to ensure compliance with employment and Innkeeper laws
We offer a comprehensive benefits package, opportunities for professional growth, and a collaborative work environment that values innovation and excellence.
