Family Member (General Counter Staff)

At 3 Sons Bar-B-Q, we consider our team more than just employees; they're family. We're currently seeking enthusiastic and dedicated individuals to join our growing family. In this role, you'll be responsible for providing exceptional customer service and maintaining the welcoming atmosphere that our guests have come to expect. If you're passionate about good food, good company, and creating memorable experiences, we'd love to hear from you!

Responsibilities

• Greet customers with a warm, friendly welcome as they enter the restaurant
• Take customer orders accurately, offering suggestions and answering any questions about menu items or food preparation
• Operate the Point of Sale (POS) system, handle cash transactions, and maintain accurate records of sales
• Prepare and serve menu items according to 3 Sons Bar-B-Q's recipes and quality standards
• Ensure proper food handling, sanitation, and safety procedures are followed at all times
• Assist in maintaining adequate inventory levels, ordering supplies, and restocking as needed
• Keep the counter area, dining room, and all workstations clean, organized, and presentable
• Foster a positive and friendly environment for both customers and fellow team members
• Collaborate with other Family Members and management to continually improve operations and customer experience
• Participate in team meetings and training sessions to stay updated on new menu items, procedures, and promotions
• Adhere to all local health and safety regulations and company policies

Requirements

• Previous experience in food service or customer service, preferred but not required
• Excellent customer service and communication skills
• Ability to work well under pressure in a fast-paced environment
• Basic understanding of food safety and sanitation procedures
• Cash handling and Point of Sale (POS) system experience, a plus
• Must be able to lift up to 25 lbs and stand for extended periods
• Strong work ethic, punctuality, and a positive attitude
• Willingness to learn and grow as part of the 3 Sons Bar-B-Q family