What are the responsibilities and job description for the Operations Director position at Three Rivers Community Action?
Three Rivers Community Action is seeking a strategic, people-centered Operations Director to help power our mission of reducing poverty and strengthening communities across Southeast Minnesota. Serving thousands of families each year through programs such as Head Start, Energy Assistance, Housing, Transportation, Weatherization, and more, Three Rivers relies on strong operations to support our 150 employees and $22 million annual budget. This newly created leadership role ensures consistency, compliance, and excellence across the agency’s core operational functions.
About the Role
The Operations Director oversees Human Resources, Information Technology, Administrative Support, and key special projects. As a member of the Management Team, this role partners closely with the Executive Director and agency leaders to strengthen systems, support supervisors, guide policy implementation, and advance agency-wide initiatives.
This is an ideal role for a collaborative, detail-oriented leader who thrives on building strong teams, improving processes, and ensuring policies and practices align with mission, values, and regulatory requirements.
This full-time position will be primarily based in Rochester. The position may be located in Zumbrota, with the expectation of working in Rochester part of the week.
What You’ll Do
- Lead HR operations across the full employee lifecycle, supporting supervisors and staff with best practices, training, compliance, and culture-building
- Oversee IT, administrative support, facilities coordination, and customer service strategy
- Develop and maintain agency-wide policies, safety programs, and compliance efforts
- Play a key leadership role in launching and overseeing a new thrift store operation
- Represent the agency internally and externally, strengthening partnerships and community trust
What We’re Looking For
- Bachelor’s degree in business, human resources, nonprofit administration, or a related field
- At least 5 years of progressive leadership experience in operations, HR, or nonprofit management
- Strong working knowledge of HR laws, systems, and best practices
- Proven ability to lead teams, manage complex projects, and collaborate across departments
- Ability to work effectively with individuals from a wide range of backgrounds and experiences
Compensation & Benefits
- Salary range: $95,000–$110,000, depending on experience
- Generous paid time off
- Comprehensive benefits package, including health insurance and retirement match
Why Three Rivers?
At Three Rivers Community Action, your work directly supports families, neighbors, and communities. We offer meaningful leadership opportunities, a mission-driven culture, and the chance to shape systems that help people thrive.
Join us and help build the operational foundation that makes our mission possible.
Full position description will be shared with applicants selected for in-person interviews; to request full description, call 507-316-0610.
**To be considered, applicants must submit both a resume and a cover letter outlining their qualifications and interest in the position.**
Three Rivers is an Equal Employment Opportunity / Affirmative Action Employer
Salary : $95,000 - $110,000