What are the responsibilities and job description for the Sales Support Specialist - Fast Rising SaaS Company position at Three Pillars Recruiting?
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Seeking a Sales Support Specialist to join the company. The Sales Support Specialist plays a crucial role in supporting the sales department by handling administrative tasks, coordinating sales activities, and ensuring the smooth operation of the sales process. This role is instrumental in driving the business forward by providing essential support to the sales team.
Key Responsibilities
Seeking a Sales Support Specialist to join the company. The Sales Support Specialist plays a crucial role in supporting the sales department by handling administrative tasks, coordinating sales activities, and ensuring the smooth operation of the sales process. This role is instrumental in driving the business forward by providing essential support to the sales team.
Key Responsibilities
- Sales Support:
- Assist the sales team in day-to-day administrative tasks.
- Maintain and organize sales documents, contracts, and records.
- Prepare and distribute sales materials, presentations, and proposals as needed.
- Customer Relationship Management:
- Update and maintain customer information in the CRM system.
- Assist in tracking customer interactions and sales progress.
- Handle customer inquiries and direct them to the appropriate sales representatives.
- Sales Coordination:
- Schedule sales meetings, appointments, and follow-up activities.
- Coordinate with other departments, such as marketing and finance, to facilitate the sales process.
- Monitor and ensure the timely delivery of products/services to clients.
- Reporting and Analytics:
- Generate sales reports, forecasts, and performance metrics.
- Analyze sales data to identify trends and opportunities for improvement.
- Prepare reports for sales management to aid in decision-making.
- Administrative Support:
- Manage travel arrangements, expense reports, and other administrative tasks for the sales team.
- Help maintain inventory of sales collateral and promotional materials.
- Provide general administrative support to the sales department as needed.
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- Proven experience in a sales support or administrative role.
- Familiarity with CRM software (e.g., Salesforce) and proficiency in Microsoft Office Suite
- Excellent organizational and time management skills.
- Strong attention to detail and the ability to work in a fast-paced environment.
- Effective communication and interpersonal skills.
- Ability to handle sensitive and confidential information with discretion.