Director of Business Development and Community Partnerships

Job Title: Director of Business Development & Community Partnerships

Compensation Type: Salary Exempt

Direct Report: President & COO, CEO

Position: Director of Business Development & Community Partnerships

Job Summary: The Director of Business Development & Community Partnerships is a relationship-driven sales professional who helps make Three Notch’d locations the preferred gathering places for businesses and communities. This role develops relationships that bring corporate events, group gatherings and recurring business to our hospitality portfolio, from company holiday parties and client happy hours to municipal gatherings and community partnerships. This is a hands-on role requiring consistent outreach, regular travel, strong follow-through and an active presence in our markets. Success means building lasting relationships, generating profitable revenue and giving customers a reason to return.

Essential Tasks and Responsibilities:

Business Development & Community Relationships

• Identify and pursue opportunities with businesses, major employers, municipalities, universities, schools, associations, youth sports organizations and community groups
• Connect with decision-makers through phone calls, email, in-person visits, networking events and referrals
• Generate business for holiday parties, corporate happy hours, employee celebrations, meetings, team dinners, fundraisers and recurring gatherings
• Build relationships that generate repeat business and opportunities across multiple Three Notch’d locations
• Focus primarily on our larger markets (Arlington, Rehoboth, Greenville and Columbia), spending the majority of travel time there, while remotely supporting activity and sales opportunities for all Three Notch’d locations

Collaboration with Hospitality & Marketing Teams

• Build strong, day-to-day working relationships with the Director of Digital Marketing and Guest Growth, Senior Sales and Events Manager, VP of Retail Operations and General Managers at every location
• Partner with Director of Digital Marketing and Guest Growth to align outreach with campaigns, develop sales materials and turn marketing-generated inquiries into qualified opportunities
• Collaborate with the Senior Sales and Events Manager on event offerings, proposals, customer handoffs and the overall guest experience
• Coordinate with VP of Retail Operations and GMs on market priorities, location capabilities, availability and opportunities to grow local business
• Share customer feedback and market insights to improve our offerings and strengthen future campaigns

Customer Engagement from Introduction through Follow-Up

• Qualify opportunities based on customer needs, timing, attendance, budget and location
• Coordinate clear handoffs to the Senior Sales and Events Manager and local teams for booking details, menus, deposits, staffing and execution
• Attend selected events to welcome customers, support key relationships and help ensure a strong guest experience
• Maintain contact after events and proactively pursue repeat bookings, referrals and additional opportunities
• Serve as the relationship owner and a visible representative of Three Notch’d while location teams lead event operations

Pipeline Management & Reporting

• Maintain accurate CRM records, including contacts, opportunities, next steps and account history
• Plan outreach around annual events and customer buying cycles
• Track sourced revenue, qualified pipeline, conversion rates and repeat business
• Meet annual sourced-revenue and pipeline targets set with the President / CEO
• Earn commission in accordance with the Company’s commission plan, which is reviewed with the employee at hire
• Keep leadership and location teams informed through consistent reporting and communication

Supervisory Responsibilities:

• This position currently has no direct reports

Required Qualifications:

• Bachelor’s degree or equivalent experience
• 5 years of outside sales, business development, hospitality sales or related relationship-driven experience, with a demonstrated record of success
• Confidence initiating conversations, conducting outbound outreach and developing new accounts
• Strong communication, presentation and follow-up skills
• Excellent organization and comfort managing a CRM and a multi-market pipeline
• Ability to work independently while collaborating closely with marketing, events and restaurant leadership
• Professionalism when working with business leaders, government representatives and community organizations
• Creativity and enthusiasm for hospitality, community and bringing people together
• Willingness and ability to travel regularly and to attend evening and weekend commitments

Desired Qualifications:

• Hospitality or event-sales experience
• Experience with event and group sales software such as Tripleseat, and with CRM platforms
• Strong outside-sales experience with a demonstrated ability to build lasting customer relationships

Work Environment:

• Office
• Customer, community and networking venues
• Front of House
• Back of House, Kitchen (site tours and visits)
• Moderate to loud noise levels

Equipment Used:

• Computer
• Telephone
• CRM
• Personal vehicle

Travel Requirements:

• Approximately 30–40% travel, including regular multi-day trips and overnight stays throughout Three Notch’d markets
• Travel allowance to support regular market visits
• Regular evening and weekend availability, generally 2–4 evening or weekend commitments per month
• Additional availability during peak holiday periods, location openings and major events
• Attendance at selected customer events, networking functions, site tours and community gatherings
• Flexibility to arrange the workweek around customer schedules and event commitments

Travel and event schedules are coordinated with leadership and location teams. Candidates should be comfortable with a schedule that regularly extends beyond traditional weekday business hours.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee will be sitting for prolonged periods at a desk or working on a computer and will frequently drive or travel. The employee will occasionally be required to walk, stand, sit, kneel, and crouch. The employee must be able to lift up to 25 pounds at a time.

Three Notch’d Brewing Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.