What are the responsibilities and job description for the Medical Front Desk Receptionist position at Three Lakes Physical Therapy?
Who Are We: Three Lakes Physical Therapy is an award winning out-patient physical therapy office priding themselves inproviding high-quality, patient-centered care. It is a privately owned clinic which demands the best from all employees to provide outstanding care to our patients and the best experience each and every visit.
Three Lakes Physical Therapy Culture
TLPT has always emphasized that outstanding people are the key to success. We are dedicated to hiring the right personnel of the highest quality. We believe that each and every employee contributes directly to the strength, success, and future growth of our organization. We exists to serve with professionalism, integrity and compassion and a "what can we do for you" attitude. We strive to deliver the highest quality of care and ensure a top quality experience.
About the Job:
We are looking for a Part-time Time, Front Office team member. The Front Office is a major contributor to the clinic's success. If you enjoy working as a team player and serving patients in need, this could be the job for you!
What will you be doing?
Greet patients in a professional, polite, respectful way and provide necessary paperwork for completion.
Answer all incoming calls and provide top notch customer service.
Schedule and reschedule patient appointments per established provider protocols.
File and/or scan patient documents and medical records into the EMR system.
Verify insurance eligibility, collect co-pays/deductibles and monitor insurance paid benefits for correctness. Calls insurances with errors and is organized and persistent with seeing errors are properly remediated.
Serves as a primary customer service representative for the clinic.
Collects appropriate co-pays, deductibles and/or account balances at the time of service and occasionally makes accounts receivable calls
Completes other duties and special projects, as assigned or requested.
Consistently projects positive professional image through appearance and behavior.
Who will succeed:
Individuals who have a what can I do for you attitude!
Individuals who are outgoing, well spoken both in person and on the phone, and have good writing and computer skills.
Individuals who are extremely organized and like to double and triple check themselves
Individuals who like to work as part of a fun team and will work hard to succeed.
Individuals who have a minimum of high school diploma
Pay: $14.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- Please describe what interests you about this job.
Education:
- High school or equivalent (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $14 - $20