What are the responsibilities and job description for the Shift Supervisor position at Three Brothers Bakery?
Company Description
Three Brothers Bakery is a full-service, award-winning bakery located in Houston, specializing in eastern European-style breads, cookies, cupcakes, and pastries. Known for creating desserts for special occasions, the bakery offers a wide array of products, including wedding cakes, birthday cakes, extreme cakes, and other specialty desserts. With a legacy of excellence, Three Brothers Bakery is celebrated for crafting both everyday treats and custom-designed edible creations to suit any occasion.
Role Description
This is a full-time, on-site role located in Houston, TX for a Shift Supervisor at one of our two locations that are hiring (12393 Kingsride Ln or 574 Chimney Rock Rd). The Shift Supervisor will oversee daily operations, ensure production standards are met, and maintain excellent customer service. Responsibilities include supervising bakery staff, managing schedules, resolving customer concerns, and ensuring a clean work environment. The role also involves assisting in production and inventory management to meet the bakery’s operational standards.
Qualifications
- Leadership and team management skills to oversee operations and effectively guide staff
- Customer service and interpersonal skills for ensuring a welcoming customer experience
- Organizational and time-management skills for schedule coordination and supply tracking
- Problem-solving abilities to address customer concerns and operational challenges
- Experience in food service or bakery operations is a plus
- Commitment to maintaining a clean and safe work environment
- Basic computer skills for inventory tracking and scheduling