What are the responsibilities and job description for the Quality Technician position at Thread Craft?
Description
The Quality Technician supports the company’s quality assurance and continuous improvement processes by performing inspections, maintaining documentation, and ensuring compliance with customer and company standards. This role is responsible for executing quality control activities, managing nonconformance documentation, and providing accurate data to support production and customer satisfaction.
Requirements
Responsibilities:
- Input and maintain records for Nonconformances (NCs), Return Material Authorizations (RMAs), and Vendor Returns (VRs) in the quality system.
- Support communication with customers regarding quality issues, corrective actions, and compliance status.
- Review and validate orders for compliance with customer terms, specifications, and quality requirements.
- Operate and program Coordinate Measuring Machines (CMMs) to inspect components and verify conformance to specifications.
- Perform and record gage calibration and verification activities to ensure measurement accuracy and compliance.
- Participate in internal audits to verify adherence to ISO and company quality standards; document findings and support corrective actions.
- Create and maintain balloon drawings, inspection plans, and test documentation for production and quality processes.
- Assist in identifying opportunities to improve processes, reduce defects, and strengthen quality systems.
- Support Quality Inspectors by assisting with daily inspection activities and cross-train to perform inspection duties as needed.
- Other duties as assigned
Qualifications:
- Associate degree or technical certification in Quality, Manufacturing, Engineering, or a related field preferred.
- 2 years of experience in a manufacturing quality or inspection role.
- Working knowledge of CMM operation and metrology principles.
- Familiarity with ISO 9001 or other quality management systems.
- Proficient in Microsoft Office and quality software systems (ERP, QMS).
- Strong attention to detail, organization, and communication skills.