What are the responsibilities and job description for the Veterinary Receptionist position at Thousand Hills Veterinary Clinic?
Job Summary
We are seeking a dynamic and compassionate Veterinary Receptionist to join our lively veterinary team! In this vital role, you will be the welcoming face and friendly voice for pet owners, ensuring a smooth and positive experience from the moment they walk through our doors. Your energetic approach and excellent communication skills will help coordinate appointments, manage client inquiries, and support the veterinary team in delivering exceptional animal care. If you thrive in a fast-paced environment and have a passion for animals and customer service, this is the perfect opportunity to make a difference every day!
Duties
- Greet clients warmly, schedule appointments, and manage the front desk with enthusiasm and professionalism
- Handle medical collections accurately, ensuring proper billing and payment processing in compliance with veterinary and financial protocols
- Assist with animal handling and restraint during check-in or procedures, ensuring safety for pets and staff
- Maintain detailed records using veterinary software, including client information, medical history, and treatment plans
- Support veterinary staff with administrative tasks such as filing, lab documentation, and inventory management of supplies
- Communicate clearly with clients about pet care instructions, treatment options, and follow-up appointments
- Adhere to all regulations including Drug Enforcement Administration (DEA) and USDA guidelines to ensure compliance with legal standards
Requirements
- Proven experience in a veterinary clinic or medical environment or related animal care setting, including kennel experience or animal husbandry skills.
- Proficiency in Microsoft Office applications and veterinary software systems for record keeping and communication.
- Excellent dog handling skills, animal restraint techniques, and pet care knowledge to ensure safety during interactions
- Ability to communicate effectively with clients about medical-surgical treatments while demonstrating empathy and professionalism
- Experience working within USDA regulations, DEA regulations, or other veterinary compliance standards is preferred
- Exceptional customer service skills combined with organizational abilities to manage front desk operations efficiently
Join us in providing outstanding pet care while supporting our dedicated veterinary team! This paid position offers an engaging work environment where your enthusiasm for animals and commitment to client satisfaction truly shine.
Pay: $15.00 - $18.00 per hour
Expected hours: 16.0 – 30.0 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Salary : $15 - $18