SAP Central Finance (CFIN) Tower Lead

Job Title: SAP Central Finance (CFIN) Tower Lead

Location: Grand Rapids / Allegan, Michigan (preferred)

Work Model: Onsite/Hybrid or Fully-Remote

Duration: 6 months

Exp - 10 -12 Years

Job Summary

The SAP Central Finance (CFIN) Tower Lead will serve as the primary onsite lead for Finance tower operations supporting a SAP Central Finance environment. This role requires deep expertise in SAP CFIN, SAP FI/CO, SAP Treasury (TRM), AIF, SLT, and MDG integration. The consultant will be responsible for operational governance, incident management, replication monitoring, reconciliation activities, month-end close support, service delivery leadership, and stakeholder management across onsite and offshore teams. The ideal candidate combines strong hands-on SAP Finance expertise with leadership experience managing critical support operations within a global AMS environment.

Years of Experience

10 years of SAP Finance (FI/CO) experience with significant SAP Central Finance (CFIN) implementation, enhancement, and/or production support experience.

Required Skills

• SAP Central Finance (CFIN)

• SAP FI/CO

• SAP Treasury & Risk Management (TRM)

• SAP S/4HANA Finance

• SAP AIF (Application Interface Framework)

• SAP SLT Replication

• SAP MDG Integration

• Financial Reconciliation

• Incident & Problem Management

• Root Cause Analysis (RCA)

• Service Delivery Leadership

• Stakeholder Management

Preferred Skills

• CO-PA / Margin Analysis

• Product Costing

• OpenText VIM

• Group Reporting

• Intercompany Reconciliation

• ITIL Service Management

• Global AMS Support Experience

Responsibilities

SAP CFIN Operations & Support

• Lead end-to-end SAP Central Finance (CFIN) and Finance tower operations.

• Provide support across SAP FI/CO processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, CO, Product Costing, and CO-PA.

• Support month-end, quarter-end, and year-end financial close activities.

• Analyze and resolve complex SAP Finance and CFIN production issues.

• Drive operational stability and proactively identify business-critical issues.

Replication, Integration & Data Integrity

• Monitor and troubleshoot SAP SLT replication processes.

• Manage SAP AIF monitoring and resolution of replication and interface failures.

• Support CFIN reconciliation processes and financial data validation activities.

• Investigate and resolve mapping, master data, replication, and integration issues.

• Coordinate source-to-target financial reconciliation and data integrity efforts.

• Support ongoing replication, validation, and error-handling processes.

Incident, Problem & Change Management

• Lead P1/P2 incident governance and escalation management activities.

• Coordinate bridge calls and cross-functional resolution efforts for critical incidents.

• Drive Root Cause Analysis (RCA) and implement corrective and preventive actions.

• Manage SLA compliance and reduce aging ticket backlogs.

• Convert recurring incidents into permanent problem management initiatives.

• Support Finance and CFIN changes, enhancements, testing, deployments, and stabilization activities.

Tower Leadership & Service Delivery

• Serve as the primary onsite point of contact for the SAP Finance and CFIN tower.

• Lead and mentor a global onsite/offshore delivery team.

• Coordinate work across Finance, Integration, Basis, Development, and Functional teams.

• Drive SLA adherence, backlog reduction, operational excellence, and service quality improvements.

• Provide executive-level status updates, risk management reporting, and stakeholder communications.

• Lead continuous improvement and automation initiatives across tower operations.

Cross-Functional Collaboration

• Partner with Finance stakeholders, business users, and IT leadership.

• Coordinate with SAP MM, SD, PP, Treasury, MDG, ABAP, Basis, and Integration teams.

• Support governance reviews, operational reporting, and strategic planning activities.

• Ensure alignment across onsite and offshore teams to deliver stable and efficient Finance operations.

Qualifications

• 10 years of SAP Finance (FI/CO) experience with strong SAP S/4HANA expertise.

• Significant hands-on experience in SAP Central Finance (CFIN).

• Expertise in AIF, SLT, MDG, key mapping, business mapping, and data replication.

• Strong understanding of Finance close processes, reconciliation, and reporting.

• Experience managing P1/P2 incidents, SLA governance, and service delivery operations.

• Proven experience leading onsite/offshore teams in a global delivery model.

• Strong stakeholder management, communication, leadership, and problem-solving skills.

• Experience supporting large-scale AMS and production support environments.